Forward Rate

The percentage of recipients who forwarded your email to a relevant person.

Forward rate one of the most important KPI (Key Performance Indicator) it`s been evaluated with CTR (Click Through Rate) together. With this way you can analyze basically what is the recommendation rate to other person, also a key metric for affiliate marketers.

How to calculate Email Forward Rate ?

In this image formula express how to calculate your email forwarding rate:

calculation formula for email forward rate

What should be the ideal range for successful forwarding rate ?

Industry Average Email Forwarding Rate (%)
Retail 1.2%
Technology 1.5%
Financial Services 1.1%
Healthcare 0.8%
Non-Profit 2.2%
Education 1.3%
Real Estate 0.9%
Travel and Hospitality 1.0%
Media and Publishing 1.7%
Automotive 0.7%

These are the average success rates for Email Forwarding Rate

Above %10-30 on these averages considered very successful campaign

Below %10-40 on these averages considered very poor interaction on Marketing Campaign in question.